A: We currently accept all types of credit and debit cards through our First Data and Skrill payment gateways. We also accept payment via Paypal where you can pay with your card or with your existing Paypal balance. Whatever payment type you chose, your details are always secured by our SSL encryption so you can shop in confidence and security. If you would prefer to pay over the telephone, please call 01254 774701 during our shop opening hours and we can process this for you.
Q. What happens if I order something and it's not right? Can I send it back?
A: New vintage clothing items are added to the website every day. To make sure you don't miss out check the site as often as possible!
Q: Do you buy items from private individuals?
A: Yes. My Vintage is always interested in hearing from those of you with vintage clothing and vintage accessories to sell. We prefer to buy collections of items rather than individual pieces, but if you have something rare or special to sell we will always consider a unique vintage item. Please email firstname.lastname@example.org for more details.
Q: Do you loan items for press/magazine shoots?
A: We love to see My Vintage in print, and are happy to loan specific unique vintage items or advise on suitable vintage clothing pieces for articles/photoshoots. Please contact us on email@example.com for more information and/or a press release.
Q: I'm looking for a particular vintage item - can you help?
A: Of course! If you are searching for a particular unique vintage item, send us an email and we will do our very best to source it for you. Just email us on firstname.lastname@example.org
Q: Is all your stock on the website?
A: Due to the large volumes of unique vintage stock at My Vintage, we often have many items waiting to be listed on the website. If you can't see what you want, contact us - we may well have something in stock now that fits the bill.
Q: How long will it take to receive my order?
Our Standard Delivery is 2-4 days in the UK and Next Day delivery is delivered on the next WORKING* day if you order before 3pm. Overseas orders take a little longer, please see our Delivery page for more details.
*Please note: Saturday, Sunday & Bank Holidays are not classed as a working days.