About My Vintage
Being a vintage seller is just as exciting as being a vintage buyer - we never know exactly what we are going to get next!! Whether you're a collector, fashionista or just strive to be individual then look no further than My Vintage.
We source our items from all over the world - trying to cater for as many tastes as possible. Once the items are with us we steam clean and care for each one, and store them in air tight packaging, ready to be shipped direct to you. Goods will always reach you in their best possible condition but obviously vintage clothing has usually been preworn so the odd bit of wear and tear is to be expected. We never sell anything that we deem unwearable and if there is any major damage this will be highlighted within the description. To help you even further, we have compiled the following condition guide:
| Excellent vintage condition | The garment has very little wear and tear or looks unworn. No damage or staining and all buttons/zips/fastenings intact and working. |
| Very good vintage condition | Some wear and tear such as light bobbling or the odd snag could be apparent. There may be an odd mark or stain that could be washed out. |
| Good vintage condition | The item may have a tear or small hole. There may be marking or staining that is noticable. **Please note - the specifics will always be mentioned in the description ** |
Our Collection
We stock items for both men and women all year round. Our vintage collection carries items from the 1940's through to the 1980's. In our Inspired collection we carry brand new retro clothing from a number of leading brands. We aim to update the website daily with new products - so make sure you bookmark us and check back regularly - be sure to look in all categories for those hidden gems!
The Sale Rail
Our Sale Rail allows you to shop by size. The items in here are clearance stock and special offer bundles. There are always bargains to be found so don't forget to have a peep every time you visit!
Payment
Once you have added all the items you require to your shopping basket, simply click 'view my basket' in the top right hand corner of the page and you will be taken to Paypal's secure payment processor. At this point you can choose to pay with funds from your Paypal account (if you have one) or simply enter your credit or debit card details and your transaction will be safely completed. At no point do we ever have access to your card details - Paypal simply send us your payment and delivery instructions.
Returns
We accept returns, and will issue a refund with no quibbles. Please email us to let us know you are returning the item. You may return your order back to us up to 7 working days from receipt of your goods.
Please note the following points:
1. Proof of postage must be obtained when the item is sent back. We do not refund on a purchase which has been lost on return to us.
2. Postage costs are non - refundable. However, although we never knowingly misrepresent any item, if it has been described inaccurately by us in error, all postage costs will be reimbursed.
3. The item must be returned to us in the same condition it was sent to you.
The refund will be credited back onto your card within 7 days from when we receive the returned goods & you will receive a confirmation of refund email from Paypal. Please note that, depending on your bank, the refund may take a day or two to show up on your statement.
Delivery
Delivery is a flat rate of £4.95 for orders totalling £49 or less. If you spend more than £50 in a single transaction - delivery is completely free*! We aim to deliver your goods within 2 working days.
* free delivery only available in the UK - for worldwide shipping costs please contact us
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